Shift Schedules
Strategic Schedule Design Process
Round-The-Clock Systems has extensive expertise in the design and implementation of strategic shift schedules in multi-shift operations, including 24/7 operations. Our approach to shift schedule optimization is based on scientific studies of shift schedules, as well as our highly successful change-management process.
We know from experience that shift schedule change is the most complex—and the most emotional—organizational change that leaders can undertake. For this reason, the process used to initiate and complete a shift schedule change is more important to long-term organizational effectiveness than the product itself—the specific shift schedule.
Optimal Shift Schedules
We also know that an optimal shift schedule for a given workplace is one that balances the three scheduling properties of efficiency, attractiveness and effectiveness.
Efficiency is more than the labor costs associated with a particular shift schedule. A true efficiency analysis also has to take into account the "hidden costs" of a particular shift system, including current productivity levels, accident/injury rates, turnover, absenteeism, quality/error rates, production costs and speed of product/service delivery.
Attractiveness refers to employees' desire to work a particular shift schedule. Since attractiveness varies with the demographics of the workforce, as well as the geographical environment of the workplace, there is no single shift schedule that can be successful in every work site. Rather, an optimal shift schedule is one that best matches the business requirements and employee preferences within a given workplace.
What can be measured quite precisely is the effectiveness or "livability" of a shift schedule for a specific employee group. We recommend that Round-The-Clock Systems scheduling experts assist you with this in-depth analysis of your current shift system. However, you can conduct a preliminary Shift Schedule Analysis on our web site.
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